Help Docs

Azure Bot monitoring configuration 

Site24x7's Azure Bot monitoring feature enables you to track the performance, availability, and latency of your Azure Bot services. With real-time insights, you can ensure that your bots are responsive, manage traffic effectively, and minimize downtime.

Key features  

Site24x7's Azure Bot monitoring integration supports:

  • Availability tracking: Gain an accurate view of your bot's uptime to maintain consistent customer interaction.
  • Request latency monitoring: Track average, minimum, and maximum latency to identify performance bottlenecks.
  • Traffic analysis: Monitor request traffic percentage and volume to assess bot load and scalability needs.
  • Root Cause Analysis: Receive alerts when request latency or traffic exceeds defined thresholds.

Setup and configuration   

You can add Azure Bot services while adding a new monitor, or you can add it to an existing Azure monitor. Follow these steps to add the service.

Supported metrics   

The following metrics are collected:

Metric name Description Statistic Unit
Request Latency The time taken by the Azure Bot to respond to client requests. Total Milliseconds
Requests Traffic The percentage of incoming requests handled by the Azure Bot within the selected time frame. Average Percentage

Threshold configuration

Associating a threshold profile can be done from the monitor's Edit page: 

Note

The changes made to this threshold profile will be applied to all the associated monitors. You can either add or edit a threshold profile by clicking the plus icon + or pencil icon, respectively. 

Bulk Action

Bulk association of threshold profiles can be done from the Admin page (Admin >  Inventory > Bulk Action > under Monitor Configuration, go to Modify Threshold Profile). 

You can set threshold values for the metrics by selecting the Threshold and Availability option. You can also configure IT automation at the attribute level.

IT automation

Site24x7 offers a set of exclusive IT automation tools to auto-resolve performance degradation issues. These tools react to events proactively rather than waiting for manual intervention.

How to configure IT automation for a monitor

Configuration Rules

With Site24x7's Configuration Rules, you can set parameters like Threshold Profile, Notification Profile, Tags, and Monitor Group for multiple monitors. These rules can be configured and run for the existing or new monitors (during addition) matching the given criteria.

How to add a configuration rule

Related links        

Was this document helpful?

Would you like to help us improve our documents? Tell us what you think we could do better.


We're sorry to hear that you're not satisfied with the document. We'd love to learn what we could do to improve the experience.


Thanks for taking the time to share your feedback. We'll use your feedback to improve our online help resources.

Shortlink has been copied!