If you think that monitoring your external-facing applications is enough to have your bases covered, think again. User escalations and complaints are much more likely to arise from your internal users than from customers and prospects. In fact, when external applications underperform, visitors will abandon to your competitors (some will ...

Last month, I was caught in a tight spot. The website I was working on couldn't go live because I couldn't comprehend its sitemap! Yes, it does sound trivial, but the XML sitemap that my colleague shared didn't have the right indentation and the elements and attributes were all clustered together. I couldn't identify ...

For data center administrators, managing secure websites can be a costly endeavor due to the common requirement that every SSL certificate have its own IP address. Aside from requiring administrators to purchase multiple addresses, data center professionals often are forced to purchase multiple network adapters to handle the additional demand...

The ill- fated Sony attack

With National Cyber security awareness month coming to an end and the business headlines still talking about data breaches, here comes the next big one: Sony Pictures fell prey to a hacker attack which led to sensitive data being exposed on torrent networks.

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Now that IT is becoming a metric-driven organization --and your success is measured in terms of user satisfaction with IT core business processes and service levels, you should add Apdex to the list of IT metrics and actionable measures you track and report on. With Site24x7 Apdex – an industry standard for measuring the satisfaction of...

Firewalls are a vital component of securing your networks, however they often are a challenge to configure even for the most experienced server administrators. This is why datacenter professionals need to be able to follow best practices for server operations while also being able to effectively handle firewall issues as they come up. As disc...

For software development companies today, moving from desktop to hosted software is becoming the de-facto standard for many developers. Although some legacy applications can be placed on servers and accessed remotely with ease, other applications require a bit more work. Fortunately by considering a few points, you can ensure that your cloud ...

Security in the data center already is a challenging aspect for many professionals to juggle. Aside from constantly dealing with digital threats, system administrators also need to ensure their systems are protected from physical attacks. In fact inside attacks often do more damage than outside attacks because they are harder to spot and the ...

Cloud computing is one of the hottest trends in the IT world today because it allows companies to tap virtually unlimited resources, as needed, while only paying for the resources that they use. Although it sounds great in theory, when implemented improperly, it can result in significant cost overruns that make cloud computing more expensive ...