iOS app: iOS settings
The Settings page available in the Site24x7 iOS app provides comprehensive guidance on how to navigate apps and take advantage of their features. From managing multiple accounts to customizing your notifications, we provide clear instructions to enhance your experience. You can explore options for scheduled maintenance, personalized dashboards, and essential app settings.
More (
) Settings
Select More from the bottom navigation bar to navigate to the Settings page.
Add/Modify your account
Allow users to add multiple accounts to the mobile app, enabling them to sign in from and switch between various accounts based on their needs. You can add multiple accounts to your app and switch between the accounts. This can be done by clicking the Add Account button and adding the new or existing account.
Steps:
- Click More > Add Account.
- Provide your email address or mobile number and password.
NoteUsers can sign in to different DC accounts using the mobile app and switch between the accounts.
Modify the time zone
Set your time zone based on your preferred location. Click on the Change button to modify your time zones.
Notifications
Get instant updates on your monitors with notifications. These notifications will be available even if the app is unused. You can turn on or off notifications by clicking on the notification settings 
icon and adjusting the notification settings based on the monitor's status.
Click the check-mark 
icon to mark all the notifications as read.
Change the notification settings by clicking the App Settings > Manage Notification.
- Manage Notification: Manage the notification tones for the statues Up, Down, Critical, Trouble, TFA and Others.
- Trigger Test Alert: Initiate a test alert with this option. Clicking on the Trigger Test Alert button will trigger alerts through all notification modes you have configured in your app, and your monitor status will be updated based on the status you have chosen. The status will be updated once you refresh the page or after the next poll.
NoteThis option is not available for MSP and BU roles.
- Trigger Test Alert: Initiate a test alert with this option. Clicking on the Trigger Test Alert button will trigger alerts through all notification modes you have configured in your app, and your monitor status will be updated based on the status you have chosen. The status will be updated once you refresh the page or after the next poll.
Custom Dashboard
Explore your personalized Custom Dashboard, where all the dashboards you created are showcased. Delve into your account to view and manage them at your convenience. To access the custom dashboard, navigate to More > Custom Dashboard.
Learn more about custom dashboards.
Scheduled Maintenance
Collaborate with your IT team using the schedule maintenance window. When scheduled, all monitor alerts are suppressed by default. You can also boost uptime by enabling monitoring during maintenance.
To add a scheduled maintenance, navigate to More > Scheduled Maintenance.
Click on the Schedule Maintenance button to schedule a maintenance time. The calendar displays the maintenance time created for the monitors. Learn more about schedule maintenance.
Newsletter
Stay informed with our monthly newsletter, which features product updates and valuable admin tips to streamline your monitoring duties. To access the newsletter, navigate to More > Newsletter.
Service Status
Quickly gain insights into the status of your monitors. Determine whether they are operating smoothly, under maintenance, experiencing degraded performance, facing a partial outage, or encountering a major outage, based on the various monitor services available to you.
App Settings
Modify the app settings under this section. Customize your app based on your requirement.
General Settings
Navigate to More > App Settings > General Settings to modify the general settings.
- Notification Settings
Customize your notifications based on the Monitor Status, including managing notification tones and other preferences for different status alerts. - Shake to Share Feedback
Share your feedback by simply shaking your mobile device. - Touch ID/Passcode
Lock the app with a secured ID or passcode to ensure that only authorized users can access the locked app, even if they have access to the device. - Theme
Change the app's theme. You can choose from three available themes: System Default, Light, and Dark, based on your preference. - Siri Shortcuts
Assign or view your alarms in Siri. You can also add comments to the alarms. This feature is applicable only to the super admins, admins, and operators.
Close Account
Close your account by clicking on the Close Account button. This action is irreversible and will permanently delete all data associated with your account.
Sign out
Click on the Sign out button to log out of your app.
Conf XML
The conf.xml file allows you to easily configure web services like SOAP and RESTful APIs without needing to change the code. When you update the widget order in the conf.xml, it automatically reflects across the platform. You can also reuse widgets like Status_Widget, Summary_Widget, Outage_Widget, and Inventory_Widget across different monitors in the monitor detail page. This simplifies managing and viewing various monitor details. This is used in server monitors, website monitors, and other monitors that receive basic data.