iOS app: MSP and BU accounts

This section provides information about different account types. MSP accounts feature a centralized MSP dashboard that provides a high-level overview of customer accounts. In contrast, BU accounts have access to the Business Units Portal, which displays related BUs. Both dashboards include important navigation options, such as the ability to search for specific customers or units, view alarms, and modify application settings. You can easily switch back to your respective dashboard using the available navigation links.

MSP account

Logging in with your MSP account, will take you to the MSP Dashboard. This dashboard provides a high-level operational status overview of every customer account in your MSP account, organized by customer groups—all within a single view.

Additionally, you can search for specific customers using the search box.

Icon	Description
	Navigate to the Alarms page, where all the customers' alarms are displayed.
	Display the list of notifications available to customers.
	Navigate to the App Settings screen, where you can modify the settings.

BU Account

Logging in with your BU account will take you to the Business Unit Portal. This dashboard displays a list of all business units associated with your account. Clicking on a business unit will take you to its Alarms screen.

Icon	Description
	Allows you to search the business unit associated with this account.
	Navigate to the App Settings screen, where you can modify the settings.

Note

Click on the Business Unit Portal link available in the More to navigate back to the Business Unit Portal screen.

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