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Service Health

I would like to request the addition of a Service Health feature in Site24x7 similar to Azure Service Health. This feature should provide real-time visibility into cloud service outages, disruptions, and regional issues across monitored services.

In Azure, Service Health displays:

  • Active service issues
  • Impacted regions and services
  • Tracking IDs and event timelines
  • Severity levels (e.g., informational, warning, critical)
  • Affected locations shown on a map
  • Event history and final PIR reports

Having a similar Service Health dashboard in Site24x7 would help proactively identify whether performance or availability problems are due to platform-wide outages rather than customer-specific issues. It would also improve incident response and reduce troubleshooting time.

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