Hello,

I have found that when there are data collection issues on a network device, the monitor itself remains Green and does not alert.

You can find these issues under the on-premise Poller summary.

However, we don't constantly monitor the on-premise poller summary for each poller.

Is there a way to have the network device monitor itself change to trouble if there are data collection issues - IE, no data collected after an hour, or something like that?

That would be very apparent and could be actioned on quickly. If the monitor remains green, it gives the false appearance that the device is up and healthy.