by Jyotsna R
Hey there,
Gaining a comprehensive overview of the state of your IT infrastructure can help identify performance blips. But, when critical outages land at your service desk, your IT teams must move from alerts to action at a lightning pace to build service resilience. If you're wondering how you can accomplish this, we've got you covered.
Bolstering service resilience by integrating ServiceDesk Plus with OpManager and Site24x7
In this webinar, we will explore how integrating ServiceDesk Plus with OpManager and Site24x7 empowers IT teams with in-depth IT visibility while automating incident responses and resolutions with powerful workflows.
Here are the key takeaways:
- Gain an overview of OpManager, Site24x7, and ServiceDesk Plus.
- Learn how to configure the integration between these solutions.
- View a contextual demo of how the integration can be leveraged for various use cases, including to:
- Stay on top of critical alerts by automatically converting them to tickets.
- Ensure accurate IT visibility by syncing CIs and relationships from OpManager Plus and Site24x7 with the CMDB in ServiceDesk Plus.
- Automate incident remediation with contextual actions from within the ticket in ServiceDesk Plus.
- Fully utilize the powerful and intelligent incident response playbooks in ServiceDesk Plus.
After the webinar, you'll also have the opportunity to interact with our experts and get your questions answered.
Date: May 20, 2025
Time: 11am SGT | BST | CDT
Duration: 60 minutes
If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.
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