This year's theme is IT resilience, which refers to the ability of an organization to withstand, adapt, and recover from disruptions or attacks with minimal or no impact. In today's digital and interconnected world, IT resilience plays a vital role in ensuring the continuity of business operations, minimizing downtime, and maintaini...

This guide provides rich insights into what incident communication is, why it's important, and best practices for effective incident management.

What is an incident, and why is incident communication important?

Imagine that you own a flight booking site that helps people book flights along with a hotel at the destination. A user has signed up on your site and is trying to book a flight. Halfway through the process, the user gets stuck at the payment stage and isn't able to proceed. This repeats with multiple users from a specific location, and ...

A 404 error page, commonly known as a page not found or simply a 404 page, indicates that a user has arrived at the requested site, but the URL is empty.

Let's look at the URL address https://www.site24x7.com/blog as an example.

Businesses are successful when their resources are aligned with their capacity. No business can afford to have their resources run at full capacity, because at that point, any increases past the capacity would lead to increasing failures. Capacity Planning is an action plan to ensure there's enough spare capacity to handle any increases ...

AWS services have faced many outages in the past and the impact of these outages is well known in the tech world. Multiple AWS services are affected during such scenarios, which drastically impact customers and businesses. When business-critical applications are hosted on AWS, it becomes necessary for businesses to adopt fool-proof methods to...

With copious amounts of data getting added across online platforms, safeguarding data and ensuring a secure environment are concerns among business entities.

To offer a secure and reliable service, you need to identify loopholes, implement preventive measures to thwart attacks, and ensure customer data privacy. You need a valid Secure S...

The Lambda Telemetry API empowers users to integrate monitoring and observability tools like Site24x7 with their Lambda functions. Site24x7 is an AWS-reviewed Lambda Service Ready Program Partner and is announced as a launch partner in AWS Lambda Telemetry API feature release. Customers, AWS partners, and the serverless community can use the ...

Arthur Conan Doyle's Sherlock Holmes famously said, "You see, but you do not observe." Collecting application logs exhaustively and interpreting them to support business objectives are two different things. Application logs, also called app logs, event logs, and audit trails, are automatically generated records of computational...

Although Linux servers are known to be reliable, occasionally computers fail. While an occasional system crash might not seem like much, in an enterprise setting, accurately diagnosing the cause of system failures is a must because a system failure can be an indicator of significant underlying software or hardware problems. While troubleshoot...

Application performance monitoring (APM) solutions were designed to catch anomalies in an application or website's backend and provide meaningful insights to rectify issues in real time. Lately, though, APM solution providers have been left playing catch-up to be more inclusive of newly emerging technologies and the operational...

Author: Arun

Here is one of the common questions heard from many of our users in recent times:

Before we jump into cloud cost optimization, let us address the elephant in the room. Businesses are moving to the cloud but are struggling with unpredictable cloud bills. If you are a business owner who has moved to the cloud recently, you need to understand each cloud touchpoint and get a transparent view of your cloud services.

When ...

AIOps (artificial intelligence in IT operations) in monitoring refers to the convergence of artificial intelligence, machine learning, and data analytics to make IT monitoring a responsive, intelligent, and agile business function. AIOps is not an alternative to DevOps but a great partner to it that provides intelligent insights whe...

Sysadmins, short for system administrators, serve as a crucial subset of IT engineers and support staff and are often under-appreciated. Sysadmins are the lynchpins that provide continuity, performance, and security to the systems that connect every corner of the world. When COVID-19 scattered large workforces in offices across small home off...

On June 2, 2019, Google Cloud Platform had a major network outage that disrupted the services of Discord, Spotify, and Snapchat, among many others. The root cause was a benign misconfiguration coupled with a software bug that caused the loss of configuration data. The issue was resolved almost four hours later after the lost configuration dat...

Have you ever wondered if your end-users are truly satisfied with your web applications? Would you like to get accurate insight into end-user experience for better business decisions that will impact your bottom line? ~With Site24x7 Real User Monitoring you can!

Get ready to gain real-time visibility into end-user ex...

On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago...

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%.

Customers spend a lot of time interacting with businesses online and their user experience ...

In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions.

For part t...

The world is moving into a post-covid era and a cloud boom is on the horizon. Businesses require a higher return on ROI for every penny invested in a cloud service like AWS. To accomplish this, Site24x7 provides a personalized cloud assistant to attain the most out of your cloud investment. Site24x7's Guidance Report for AWS helps you ad...

Logging is essential to application development. Logs provide exhaustive, robust information that is useful for tracking all the changes made to an application's code. PHP logs help you track the performance of the method calls within your application, the occurrence of a particular event, and the errors in your application. With proper ...

Load average represents the average load on a CPU during a specific time interval. These values include the number of processes either waiting for or actively using in CPU. The load average can be high or low, depending on the number of cores your server has, how many CPUs are integrated into the system server, and the load average number its...

Site24x7 is a monitoring solution that uses many technologies, servers, and databases at the back end. Like any other IT organization, Site24x7 faces it's own set of challenges and tries to fix them swiftly to deliver the best user experience to end users. Our engineering team is never tired of experiments and never leaves any issue unso...

Do you love reading about how various performance-related issues are traced out and fixed? If so, here's our story of how we fixed the Redis performance issues we were facing by optimizing JedisPool. We hope this will help you strengthen your IT environment.

Our Redis performance issues and efforts to find the cause

As you may already know, our Guidance Report not only inspects your AWS account using best practice recommendation checks, but it also finds avenues to improve performance, reliability, and savings so you can deploy resources with confidence. Today, I'm excited to announce that we've introduced some enhancements to make the Guidance...

Before we take a deep dive into the ways to achieve observability, it is important to understand what observability is and how it is achieved. Frequently, observability is confused with monitoring. Observability provides end-to-end visibility into a system’s internal health by using the data it generates: logs, traces, and metrics....

One of the biggest pains of using the internet today is constantly being forced to create new accounts to use basic services on the internet. While many tech savvy users know to use password managers to allow them to create unique strong passwords for each website, the average internet user is much less sophisticated. Even after being told ov...

Monitoring as code (MaC) is a shift in thinking that is now being increasingly adopted in software development. Knowing the significance of MaC and incorporating monitoring in the development process early on brings a great number of benefits for DevOps teams.

MaC is an extension of the everything-as-code mindset adopted by De...

AWS Lambda is a compute service that lets you run code on high-availability infrastructure without any server provisioning. You can perform tasks such as maintenance of servers and operating systems, capacity provisioning, automatic scaling, and code logging and monitoring.

When using AWS Lambda, you are just responsible for your code. ...

This last decade has seen abundant changes in the way businesses operate. Digital transformation is no longer a new term, however, is still relevant. It has resulted in virtual establishments superseding the popularity of brick and mortar setups, becoming the prime choice of business operations.

In spite of multiple external factors acc...