APM Insight and Real User Monitoring: Year in review

2020 was a whirlwind of a year that took all of us by surprise. As we transitioned to working from home and virtual meetings, we reorganized our priorities, listened to your feedback and requirements, and worked around the clock to deliver a hassle-free monitoring experience.

Here's a quick recap of the features we rolled out last ...


Revisiting 2020, the year of the new normal

Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused.

As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operate...


VoIP during remote work, and meeting its QoS challenges

Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all employees. Another tool that has made the transition smooth and ensured uninterrupted co...


Back to work: IT monitoring best practices

Work remains work, regardless of the location. Working remotely has become the new normal, but some organizations have started to return to their office workspaces, albeit with a minimal workforce. Though going back to work may not be as difficult as adapting to remote work instantly, certain operational challenges are unavoidable; for e...


Three ways to debug IIS web server failures using logs

Unresponsive and slow pages are both terrible for any website. Even with the best user interface (UI), unresponsive and slow pages negatively affect the customer experience and the brand's reputation.

Research from the Nielsen Norman Group has determined that the average user will leave a site after about 10 seconds of wa...


AWS: How did we monitor the cloud in 2019?

We had a busy 2019 with a substantial number of Amazon Web Service (AWS) integrations into Site24x7, each providing a seamless monitoring experience for our customers. The increasing number of paid AWS monitors is proof that we enhanced the monitoring expectations in 2019. In case you missed any updates about the AWS monitoring plat...


What is observability? Discerning myths from facts

Microservices and distributed architectures have become the norm for building modern day applications. While the cloud has made it easier to deploy and scale microservices, it has opened up a complex set of problems for DevOps by virtue of the sheer volume of interactions between those services.

Tracing an error across a microservice ar...


15 Key Concepts/Terms Every Datacenter Administrator Should Know

In my previous blog post, I had given you a quick look into what is a datacenter and how it is classified. In this blog post, I will be posting about the some of the key concepts and terminologies used in a datacenter.

PUE - Power Usage Effectiveness This is one of the key terms that is widely used in a datacenter. The term PUE stands f...


10 filter patterns that are helpful for managing your logs

Log files, which are the records of everything that has happened in your server, application, or framework, are generally unfiltered and huge. Going on for pages, these plain text files are packed with tons of information and are the initial go-to place for any troubleshooting. However, the challenge lies in reading, understanding, and interp...


Site24x7 Server Monitoring: Your pit stop for capturing the disk monitoring flag

All storage devices, whether on-premises or in the cloud, are used to store or maintain data in a server. To organize files based on usage and perform read/write operations, the disk is divided into separate portions called partitions. A partition can contain the entire disk space or some of it. Disk usage gives the amount of space used ...