My understanding from the Site24x7 support staff is sustained alerting for URL monitors is limited to the page response monitors (illustration below). It would be more useful to provide sustained alerting for all URL monitors (e.g.: HTTP 400 and above, DNS, socket timeout, etc.). This would allow automation to filter through valid alerts while ignoring insignificant, short term blips. I previously used a five minute sustained "observation" mode with a competitor's product. That worked quite well, ensuring only valid alerts were actioned. I'd love to see a high caliber product like Site24x7 be more helpful on this front.
Hi Jenzo,
Thanks for your reply. The lone IT automation for website monitors is Invoke URL/REST API. That appears to be limited to creating a webhook. How does a webhook equate to suppressing alerts until a sustained period of time is breached?
I'm aware of the notification delay option. But without the above alert delay option, my objective wouldn't be achieved.
Can you please elaborate on how to setup sustained alerting? This would apply to the rest of the website monitors - similar to that which is available for the page response monitors.
For reference, here's a snippet of how I accomplished that in my previous web monitoring tool. One simple setting covered the various URL monitors:
To further illustrate my feature request need, here's a recent example of a 504 that lasted little over one minute and then vanished without return. I want to eliminate receiving alerts for these types of blips (false alarms) by using a five minutes sustained suppression. Anything persisting post five minutes would warrant investigation and should alert only at that point.
