| Legacy, Modern, and Hybrid Infrastructure Monitoring |
| System Monitoring |
 Monitor Windows, Linux, Solaris, IBM AIX, MacOS, FreeBSD Dell iDRAC, HP iLO, and HP UX |
 Firebox system performance |
| Out-of-the-box Monitoring |
 80+ metrics monitored |
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| Basic Application Monitoring |
 Detailed performance monitoring |
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| Microsoft Applications Monitoring |
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| Cron Monitoring |
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| Database Monitoring |
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| Hadoop Monitoring |
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 Through integrations like Apache Ambari and Cloudera manager |
| SMART Disk Monitoring |
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| Metrics Monitoring (Prometheus and StatsD) |
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 Through integrations like Fluentd, Logstash, and Grafana |
| Integration (Plugins) |
 100+ plugins |
 Yes, but limited |
| Custom Plugins |
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Virtualization monitoring |
| VMware Monitoring |
 (Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors) |
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| Nutanix Monitoring |
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| Hyper-V Monitoring |
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Container Monitoring |
| Docker Monitoring |
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| Kubernetes Monitoring |
 Out-of-the-box monitoring at the node, pod, and cluster levels. |
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Multi-Cloud Monitoring |
| AWS monitoring |
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| Azure Monitoring |
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| GCP Monitoring |
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| Guidance Reports for Cloud Platforms |
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| Guidance Reports for Cloud Platforms |
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Network Monitoring |
| Network Discovery via SNMP and ICMP |
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| SNMP v1, v2c, v3 Support |
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| Support for Devices like Routers, Switches, Firewalls, Printers, etc. |
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| Device Templates |
 (Over 11,000 device templates from 450+ vendors) |
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| Custom SNMP monitoring |
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| SNMP Traps for Instant Alerts |
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 Monitors only WatchGuard devices |
| Infrastructure Details |
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| Bandwidth Monitoring |
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 Can monitor bandwidth usage and identify bottlenecks by analyzing it |
| Interfaces Monitoring for Traffic and Errors Discards |
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 Limited capabilities |
| Cisco Meraki Monitoring |
 (Out-of-the-box) |
 Integrate Cisco Meraki dashboard with Authpoint |
| VPN Monitoring |
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| Third-Party Integration for Workflow |
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 Through custom scripting via APIs, SIEM integration, or dedicated IT automation platforms |
| Cisco IPSLA Monitoring |
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Network Maps and Data Center Views |
| Automatic Layer 2/ Layer 3 Network Maps |
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| Topology Maps |
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 Limited customization options |
| Meraki Map view |
 Geographic map view |
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Network Traffic Monitoring (NetFlow) |
| Application and Protocol Monitoring |
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| Customizable Dashboard |
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| Threshold-based Alerts |
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| Network Traffic Reports |
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| Network Traffic Monitoring (NetFlow) |
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| AWS VPC Flow Logs |
 via AppLogs |
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Network Configuration Management (NCM) |
| Multiple Protocol Support |
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| Configuration Backups |
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| Restore Configuration |
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| Firmware Vulnerabilities |
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| Compliance and Related Reports |
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Log Management |
| Centralized Log Collection |
 Supports more than 100 different log types |
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| Out-of-the-box support for common applications - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash |
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| Support for Cloud Logs like AWS and Azure |
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| Event Logs and SysLogs Monitoring |
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 Basic/limited capabilities |
| Query-based Searching |
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 Basic/limited capabilities |
| Saved Searches |
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| Query-based Log Alerts |
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| Pre-defined Dashboards |
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| Cluster Messages based on Pattern Similarity |
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Application Performance Monitoring |
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications |
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| Service Maps |
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| Key Transactions |
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| Platform specific Metrics like JVM for Java, IIS for .NET, and NVM for Node.js |
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| Mobile Application Performance Monitoring |
| Mobile monitoring |
 Android, iOS, React Native, and Flutter |
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| Crash Analytics |
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| Monitor by Geographic Regions |
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| Segment Performance by Device and Carrier |
 Real time monitoring for all devices and geographies |
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| User Sessions |
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| Mobile Vitals |
 App start time, Slow Frames, and Frozen Frames |
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Internet Services and End User Experience Monitoring |
| Website Monitoring |
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| Synthetic Monitoring |
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| REST API Monitoring |
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 Some basic functionalities |
| Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket |
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| Monitoring from global locations |
 (130+ cities globally) |
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| Security Monitoring |
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 Offers SSL/TLS Certificate monitoring & basic website defacement monitoring capabilities |
Real User Monitoring |
| Real-Time Global Application Performance |
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| Monitor and Manage Javascript Errors |
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| Real-Time Website Performance Stats by ISPs, Devices, And Browsers |
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| Monitor AJAX Requests |
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 Provides some limited capabilities like traffic monitoring |
Platform Features |
| Support for Monitor Grouping and Management |
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| Free Tools |
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 Dimension tool and the limited free version of WatchGuard Management Center (WMC) |
| Status Pages to show Service Status to Customers |
 via Site24x7 StatusIQ |
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| Maintenance Period |
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| Resource Organization using Tags |
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| Setting Monitor Dependencies |
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 For some basic dependencies |
| Threshold based Alerting |
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| Configuration Rules for Automatic Association of Properties |
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| Email Reports |
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| Out-of-the-box Reports |
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| Log Reports |
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| SLA Management and Reporting |
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| IT Automation |
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| Multi-User Login |
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| Dashboards |
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| MSP Support |
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 Limited support through the Partner program |
| Terraform support |
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Alerts |
| SMS, Email, and Mobile App |
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 Only via email, display, and syslogs |
| Voice Call |
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| Alarm Management |
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Third-party Integrations |
| ServiceNow, Webhook, PagerDuty, Opsgenie, Slack |
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 Indirectly though configuring email addresses on these apps to receive alerts |
| ConnectWise Manage, Zoho Analytics, Zoho Desk, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, ManageEngine AlarmsOne, Zapier, Amazon EventBridge, Freshservice, Zoho Cliq, Discord, Telegram, Microsoft Teams, Moogsoft, VictorOps, Jira, Zendesk |
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Secure Login Features |
| SSO Capability |
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| Biometrics Authentication |
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| Two-factor Authentication |
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| OAuth 2.0 |
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| Okta login Support |
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| Active Directory Integration |
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| Ability to Restrict IP Addresses |
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| Password Policy |
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AI-powered Monitoring |
| Anomaly Detection |
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 Yes, but limited to identifying deviations from baseline network traffic patterns that helps in detecting potential security threats like malware or denial-of-service attacks |
| Dynamic/Adaptive thresholds |
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| Forecasting |
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Support Options |
| Phone |
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| Chat |
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| Email |
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| Knowledge Base |
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| Video Tutorials |
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| Community |
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Pricing |
| Licensing Model |
Based on the number of interfaces |
Based on the number of users or endpoints |
| Free trial |
 30 days |
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| Free training |
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| No Credit Card Required |
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