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We contracted Site24x7 for on-site training session to learn how to use the tool to properly monitor and manage our various IT systems. This turned out to be an invaluable experience. Now we have gone from utilizing about 25% functionality of the tool to 90% functionality. Site24x7 has been a fantastic addition to our toolbox and the training we received was second to none. We’re glad we signed up.

-Eric Rosenberg Director of Business Intelligence and Finance BHM Healthcare Solutions

Site24x7 Training

Do you want to be a Site24x7 expert? Stop scratching the surface. It’s time to unlock the hacks, shortcuts, and best practices that separate casual users from true pros. Join our live training sessions for practical, hands-on walkthroughs and get answers straight from the people who know the platform best. No theory. No fluff. Just the know-how you need to master Site24x7.

The free online Site24x7 training series runs every Tuesday from Sep 02 to Sep 30, 11:00 AM to 1:00 PM EDT, covering a new topic each week across five sessions.

Agenda

Session 1:

Getting started with Site24x7

  • Overview of Site24x7
  • Common terminologies
  • Monitors and monitor groups
  • Licensing types
  • Account settings
  • User and alert management
  • Configuration profiles

Session 2:

Website, synthetic and internet services monitoring

  • Website monitoring: configuration and working
  • Synthetic monitoring:
    • Website monitoring
    • Synthetic monitoring
    • API monitoring
    • Other internet server monitors

Session 3:

Web security monitoring

Session 4:

Real User Monitoring (RUM)

Session 5:

Digital Risk Analyzer and Incident Communication with StatusIQ

  • Vendor and third-party risk assessment
  • Communicating incidents with StatusIQ

Session 1:

Agent-based infrastructure monitoring

  • OS and platform support
  • Monitoring Microsoft applications
  • Process and services monitoring
  • Resource check profiles
  • Bulk deployment methods
  • IT Automation

Session 2:

Container and Kubernetes monitoring

Session 3:

Database monitoring

Session 4:

Plugins

  • Out-of-the-box application services support
  • Plugin template configuration
  • Creating custom Linux and Windows plugins

Session 5:

Cloud monitoring

  • Public cloud platform and service support (Azure, AWS, GCP, and OCI)
  • Discovery and metrics configuration

Session 6:

Cloud cost management

  • Overview of ManageEngine CloudSpend
  • Spend analysis
  • Recommendation reports

Session 1:

On-Premise Poller overview

  • Prerequisites, installation, and configuration
  • High availability setup

Session 2:

Network monitoring

  • Adding network devices
  • Device templates
  • Topology and layer-2 maps
  • SNMP traps
  • Custom SNMP monitoring

Session 3:

Network traffic monitoring and configuration management

  • Exporting flows (NetFlow, JFlow, and sFlow)
  • Configuration compliance, and firmware vulnerability management
  • Network automation with configlets

Session 4:

Cisco IPSLA monitoring

  • VoIP and WAN monitoring
  • Cisco switch stack and WLC monitoring

Session 5:

SDN monitoring

  • Cisco Meraki monitoring
  • Cisco ACI monitoring
  • VMware VeloCloud monitoring

Session 6:

IP address management (IPAM)

Session 7:

Virtualization monitoring

  • VMware monitoring
  • Nutanix monitoring

Session 8:

Backup monitoring

  • Veeam Enterprise Manager monitoring
  • Azure backup appliance monitoring

Session 1:

Introduction to APM Insight

  • Supported languages and environments
  • Features: Traces, exceptions, database metrics, service maps, and more
  • Distributed tracing
  • Key transactions setup
  • Agent configuration profile
  • Mobile APM

Session 2:

Custom instrumentation

Session 3:

Log management

  • Supported log types
  • Creating a log profile and custom log type
  • Query language
  • Setting up alerts on log events

Session 1

Reporting and insights

  • Building custom reports and dashboards
  • SLA and pre-built reports
  • Scheduling reports
  • Report settings, including SLA and business hours
  • Zoho Analytics integration

Session 2

Monitor management at scale

  • Importing and exporting monitors
  • Applying bulk actions
  • Capacity planning

Session 3

Advanced configuration and integrations

  • Organizing with tags
  • Using global parameters
  • Designing email templates
  • Configuration rules
  • Third-party integrations

Session 4

Incident and alarm management

  • Introduction to Alarms tab

Monitor management

  • Navigating the alarms tab
  • Setting up maintenance windows
  • Audit logs, alert logs, and log reports

Session 5:

Monitoring on the go

  • Android and iOS apps
  • Mobile, tablet and TV apps

Certification Program

Become a certified Site24x7 user by taking part in our certification program. You can choose to be a Site24x7 Professional or a Product Expert certified user, and have your experience and skills speak for themselves.

Site24x7 Professional

Will gain expertise in basic product knowledge and capability to understand complete functionality of all the modules.

Site24x7 Product Expert

Advanced product knowledge that includes troubleshooting techniques, and certified to offer Site24x7 training and implementation for end users.

Download study material

Email us at certifications@site24x7.com for more information.