| Internet Services and End User Experience Monitoring |
|---|
| Website Monitoring |
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| Webpage Speed (Browser) Monitoring |
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| Synthetic Monitoring (Browser) |
 |
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| Real User Monitoring (RUM) |
 |
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| Security Monitoring |
|---|
| Security Monitoring |
 |
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| Server Monitoring |
|---|
| System Monitoring |
Windows, Linux, FreeBSD, and macOS |
Windows, Linux, and macOS |
| Out-of-the-box Performance Monitoring |
60+ Metrics |
 |
| Basic Application Monitoring |
Detailed performance monitoring |
Checks only the application availability, resource usage, and crashes |
| Microsoft Applications Monitoring |
 |
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| 100+ apps Integration (Plugins) |
 |
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| Custom Plugins |
 |
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| Network Monitoring |
|---|
| Network Discovery via SNMP, ICMP, and CIDR |
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Only SNMP |
| Automatic Network Discovery |
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| SNMP v1-3 Support |
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| Endpoint Monitoring with Support for Devices like Routers, Switches, Firewalls, and Printers |
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| Network Topology Mapping |
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| Automatic Layer 2/ Layer 3 Network Maps |
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| Device Templates |
10,000 device templates from 450 vendors |
50 |
| MIB Browser within the Client for Monitoring Custom Metrics |
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| SNMP Traps for Instant Alerts |
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| VoIP Monitoring |
 |
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| NetFlow Monitoring |
Supports NetFlow, J-Flow, sFlow, CFlow, IPFIX, NetStream, and AppFlow |
Supports only Supports NetFlow, jFlow, sFlow, and IPFIX |
| Network Configuration Management (Backup and Recovery) |
Out-of-the-box; allows users to compare configuration versions, perform audits, restore configurations, and automate device configuration backups |
Only configuration backup and monitoring |
| Application Performance Monitoring |
|---|
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications |
 |
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| Service Maps |
 |
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| Key Transactions |
 |
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| Distributed Tracing |
 |
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| Mobile APM |
For Android, iOS, and React Native apps |
 |
| Virtualization Monitoring |
|---|
| VMware Monitoring |
Out-of-the-box monitoring for VMware vSphere, vCenter, cluster, ESX/ESXi host, VMs, datastores, and snapshots |
Only hosts and guest VMs |
| Nutanix Monitoring |
 |
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| Hyper-V Monitoring |
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Only hosts and guest VMs |
| Container Monitoring |
|---|
| Container Monitoring |
 |
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| Multi-Cloud Monitoring |
|---|
| Availability and Performance Monitoring for AWS, Azure, and GCP Services |
Out-of-the-box monitoring for different services |
Only endpoint monitoring |
| Best Practice Recommendations to Optimize Resource Usage and Cost |
 |
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| Log Management |
|---|
| Centralized Log Collection |
Supports over 100 log types |
Only syslogs |
| Out of box support for common application - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash |
 |
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| Query-based Searching |
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| Pre-defined Dashboards |
 |
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| Patch Management |
|---|
| Patch Management |
Can be achieved using ManageEngine Endpoint Central |
 |
| Service Desk |
|---|
| Service Desk |
Can be achieved using ManageEngine ServiceDesk Plus |
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| IT Documentation Tool |
|---|
| IT Documentation Tool |
 |
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| Endpoint Security |
|---|
| Endpoint Security |
Can be achieved using ManageEngine Endpoint Central, Log360 |
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| Platform Features |
|---|
| Support for Monitor Grouping and Management |
 |
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| Resource Organisation using Tags |
 |
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| Setting Monitor Dependencies |
 |
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| Maintenance Period |
 |
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| Threshold-based Alerting |
 |
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| APIs |
 |
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| Terraform Integration |
 |
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| Email Reports |
 |
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| Out-of-the-box Reports |
 |
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| SLA Management & Reporting |
 |
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| IT Automation |
 |
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| Multi-User Login |
 |
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| Customizable Dashboards |
 |
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| For MSPs |
|---|
| Manage Multiple Customer Accounts |
 |
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| Multi-tenancy |
 |
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| White Labeling |
 |
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| Multi-customer Dashboard |
 |
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| Single Administration |
 |
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| Single Invoice |
 |
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| Data Isolation between Teams |
 |
 |
|
| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership |
 |
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| AIOps |
|---|
| Dynamic Thresholds for Anomaly Detection |
 |
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| Forecasting |
 |
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| NLP-based ChatOps |
 |
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| Mobile App |
|---|
| Android and iOS Apps |
 |
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| Alerts |
|---|
| Email Alerts, Push Notifications, and SMS |
 |
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| Voice Calls |
 |
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| Alarm Management |
 |
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| Third-party Integrations for Alerts |
|---|
| PagerDuty, Slack, and Microsoft Teams |
 |
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| ServiceNow, Opsgenie, Jira, Freshservice, Moogsoft, ConnectWise Manage, Webhooks, Telegram, Amazon EventBridge, Zapier, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Zoho Analytics, and Zoho Cliq |
 |
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| Secure Login Features |
|---|
| SSO Capability |
 |
 |
| Biometrics Authentication |
 |
 |
| Two-factor Authentication |
 |
 |
| Okta login Support |
 |
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| Support |
|---|
| Phone |
 |
 |
| Chat |
 |
 |
| Email |
 |
 |
| Knowledge Base/Help documentation |
 |
 |
| Video Tutorials |
 |
 |
| Pricing |
|---|
| Pricing Starts from |
USD $42/mo (paid annually) |
Pay-as-you-grow |
| Free Trial |
 |
 |
| Free Training |
 |
 |
| No Credit Card required |
 |
 |
| Sign up |
|---|
| Sign up |
Simple sign up |
Allows users to sign in only after discussing the requirements with NinjaOne representatives through a call or email |