Real User Monitoring (RUM) tool
Identify and fix critical frontend issues effortlessly before they impact digital experience and business growth.
- Troubleshoot Javascript errors
- Replay user sessions
- Optimize core web vitals
- Optimize page load time
Enhance digital trust and user experience with AI-powered RUM
Site24x7 RUM helps organizations to deliver a seamless user experience by providing real-time insights into actual user interactions across websites and applications. Leveraging advanced session analytics, Core Web Vitals tracking, and anomaly detection, it enables you to proactively detect and resolve frontend performance issues, optimize user journeys, and drive data-driven decisions for business growth. Trusted by enterprises worldwide and recognized for its user-friendliness, reliability, and robust security measures, Site24x7 RUM offers actionable insights needed to improve user experience and build long-term digital trust.
Optimize user sessions for a responsive web experience
- View and track the performance of your applications visually by country or region.
- Segment and filter the response time by geography, device, browser, and more for targeted improvements.
- Get insights into resource load timing with a waterfall analysis chart and optimize page loads.
Replay sessions to analyze user journeys
- Monitor semantic interactions like dead clicks, quick backs, rage clicks, etc. to understand user behavior.
- Replay user sessions to reveal the context behind actions and drop-offs.
- Monitor friction paths by measuring the time spent on each page to improve engagement.
Resolve problems before they impact users
- Get code-level insights with source maps for javascript errors and improve reliability.
- Spot third-party scripts that degrade performance or fail silently and affect conversion rates.
- Monitor AJAX calls by improving the resource load timings, and optimize your applications.
Tie front-end performance to back-end health
- Correlate front-end delays with back-end application performance monitoring (APM) metrics for full-stack visibility.
- Correlate synthetic monitoring and RUM for contextual browser monitoring visibility.
- Auto-inject RUM scripts for easier deployment across your apps.
Track core web vitals and meet UX goals
- Measure and track core web vitals to ensure your site meets user-centric performance standards that impact SEO and conversions.
- Receive alerts when performance thresholds are breached for application-level metrics.
- Get comprehensive reports on user experience metrics to analyze long-term patterns and track performance improvements over time.
How Site24x7 combines real user and synthetic monitoring for end-to-end visibility
Explore proven strategies to optimize digital user experience with Site24x7. This guide reveals how combining real user monitoring with synthetic monitoring provides end-to-end visibility into your application's availability and performance. Whether you're a product owner, SRE, developer, or IT admin, you will learn how to leverage full-stack observability and AI-powered insights to improve engagement, user retention, and site reliability.
Why our customers love Site24x7's RUM tool
Success story
Discover how this IT managed service provider takes a customer-centered approach to accelerate digital transformation using Site24x7's RUM and end-user monitoring capabilities.
Read more
Site24x7 gives us visibility into end-user UI experience from global locations which is critical for our business. The instant alerting capabilities keep us on top of issues and helps us minimize end-user impact. Thanks for the great service!
Resources
RUM FAQ inclusion
1. What is real user monitoring (RUM) and how does it improve website performance?
Real User Monitoring (RUM) captures real-time data from actual users visiting a website, helping identify performance issues and optimize user experience by analyzing how pages load and behave in diverse environments.
2. How can Site24x7 RUM help enhance UX using core web vitals?
Site24x7 RUM monitors core web vitals like LCP, FID, and CLS, identifying frontend issues, and providing actionable insights to improve page speed, responsiveness, and visual stability.
3. What are the benefits of using AI-powered anomaly detection in Site24x7 RUM?
AI-powered anomaly detection in Site24x7 RUM automatically detects unusual performance patterns, enabling quick identification and resolution of issues before they impact users.
4. How does Site24x7 real user monitoring support single-page applications (SPAs) built with React or Angular?
Site24x7 RUM supports SPAs built with React or Angular by accurately monitoring dynamic content loading and user interactions, ensuring reliable performance tracking in these complex environments.
5. Is real user monitoring important for SaaS applications ?
Real User Monitoring is crucial for SaaS applications to continuously measure user experience, identify slowdowns or errors, and maintain high service quality and customer satisfaction.
6. How do I use Site24x7 RUM to diagnose frontend performance bottlenecks?
Use Site24x7 RUM to diagnose frontend bottlenecks by analyzing real user sessions, pinpointing slow assets, JavaScript errors, or layout shifts that degrade performance.
7. Is my RUM data secure with Site24x7?
Site24x7 ensures RUM data security by complying with major standards like ISO 27001, SOC 2 Type II, GDPR, HIPAA, and CCPA. Data is encrypted during transmission and stored in globally certified data centers, ensuring user privacy and protection.
8. Can Site24x7 RUM track performance for Progressive Web Apps (PWAs)?
Yes, Site24x7 RUM can track Progressive Web Apps' performance by monitoring their SPA-like dynamic behavior and user interactions in real time.
9. How does Site24x7 RUM improve user retention and reduce bounce rates?
Site24x7 RUM improves user retention and reduces bounce rates by providing insights into performance issues that frustrate users, enabling faster fixes and smoother experiences.
10. What are the uses of session replay data in Site24x7 RUM?
Session replay in Site24x7 RUM lets you visually review user interactions and behavior on the site, helping identify UX issues and understand the context behind performance problems.